Perform one-time setup tasks such as:
- Set primary and secondary business categories
- Upload a good cover photo, Logo & Other Business Photos
- Make sure the location pin is directly over the business
- Make sure physical location address is correct
- Add link to website (using UTM codes to for better tracking)
- Add hours of operation
- Enable chat, calls, bookings, and online orders (as appropriate)
- Add additional local business links (as needed)
Create Vcard & Review Me App
Both these apps load into your phone giving you the power to network and request reviews with the touch of a button. You'll love this functionality — no need for carrying around business cards! The Review App is the perfect tool to get 5-star reviews from your customers.
Create Review Request Page on your Website
We'll create a porthole page on your website to request reviews from existing customers.
Ongoing Tasks
- Google Business Profile Management
- One new Web page/month dedicated to a focus on services
- Publish weekly posts/updates or FAQs (Q&A)?
- Create offers on your profile
- Monitor messages
- Respond to incoming messages/chats
- Reply to reviews on your behalf
- Ask customers to post reviews (preferably including photos of their experience)
- Keep business hours updated (especially for holidays)
- Post photos of completed projects, announcements, events, etc., on a weekly basis.
- Monitor and report spam listings
- Include monthly reporting: Web clicks, Performance insights & Analytics stats)
- Improved search rankings
- Increased number of reviews
- Increased average rating
- Report on calls placed through Google
- Number of times directions were requested
- Number of people who viewed the Business Profile
- Number of searches that show the Business Profile
- Search terms that showed the Business Profile
